How to Cancel Service



If you wish to cancel your service follow the instructions below...

1. Log into the client area here...  https://cobraservers.com/billing/clientarea.php 
2. Look fo a tab near the top that says "Services" and click on that.
3. You should then see your service listed with a "Active" Button... click on the "Active" Button.
4. You should then see a "Cancellation Request" button you can click.
5. Enter your reason for Cancelling and then in the drop down select "Immediate" or "End Of Billing Cycle"  (Most likely you will want to select End of Billing Cycle so you get to use your service you paid for... if you select Immediate it will stop service completley).
6. Once you choose the option you want to cancel hit the "Request Cancellation" buton and service will be cancelled and no more invoices will be sent.

You can also open a support ticket to have us cancel this for you if you cannot find this area to cancel in your client area. 



**Cobra Hosting has a strict policy of NO REFUNDS** 
Once service has been activted or renewed you are given access to your service for the time of your order.

We can cancel so it will not renew going forward but no refund for unused time will be offered. 

 
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