Should I be using a VPN?

A VPN is a personal choice - its not required to use a VPN but if you want online privacy you can use one with the service. 

Most VPN's should work but depending on the qualiry of the VPN and their Server Speeds it could cause buffering so if you see its causing issues try a different server location or turn off the VPN

If you are looking for a good quality VPN we suggest Epic VPN. 

Search Google playstore or your Firestick app store for "Epic VPN"

Once downloaded go into the VPN app and turn on the VPN to a server in USA or Canada then go into the IPTV app and see how it plays.

Let me know what you see after turning on the VPN and if it improves things.

Epic VPN is the best VPN we have found for IPTV so if it works its definitely worth the subscription cost to buy it to get their premium servers ($9.49 per year) if you decide to use it going forward... you do not have to buy, you can use the free version but to get rid of the adds and get the premium servers its totally worth the small cost.

  • VPN, Epic VPN, Using a VPN, Do I need a VPN, VPN required, Virtual private network
  • 4 Users Found This Useful
Was this answer helpful?

Related Articles

ROKU - (Not Compatible)

Unfortunately ROKU does have any apps that work with our service- ROKU removed them all a while...

How to Cancel Service

If you wish to cancel your service follow the instructions below...1. Log into the client area...

Phone Install

Android phone: Go to and download either the Smarters or XC app as...

Smart TV's

Most Smart TV's will not work due to them running a different version of software than your...


Our system automaticly sends out Invoices 5 days prior to expiration. All Services should have...